At Voucherwale.com, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when using our website or services.
1. Information We Collect
When you make a purchase or interact with our website, we may collect the following types of information:
1.1 Personal Information
This includes your name, email address, phone number, billing address, and payment details when you purchase a voucher.
1.2 Non-Personal Information
We may collect data like browser type, IP address, device information, and site usage patterns through cookies and analytics tools.
1.3 Cookies
Cookies are used to enhance user experience and track website usage. You can disable cookies through your browser settings, though this may affect site functionality.
2. How We Use Your Information
The information collected is used to:
- Process voucher purchases and send codes via email.
- Respond to customer inquiries or support requests.
- Improve our website, products, and services.
- Comply with legal and regulatory requirements.
3. Data Sharing & Disclosure
We do not sell or rent your data to third parties. However, we may share limited information with:
- Payment gateways to securely process transactions.
- Email providers to send order confirmations or vouchers.
- Government or legal authorities when required by law.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access or misuse. Payment data is handled through secure third-party processors using encryption.
5. Your Rights
Depending on applicable laws, you have the right to:
- Request access to the data we store about you.
- Correct or delete personal information.
- Withdraw consent for data processing.
You can exercise these rights by contacting us at support@voucherwale.com.
6. Children’s Privacy
Voucherwale.com is not intended for children under the age of 13. We do not knowingly collect data from minors.
7. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated date below.
8. Shipping and Delivery
Voucherwale offers 100% digital delivery. Upon successful payment, your voucher code will be delivered to your registered email address and will be available on your dashboard.
In case of delivery failure, please check your spam/junk folder or contact our support team immediately for assistance.
Cancellation and Refund
At Voucherwale, all voucher sales are final and non-refundable unless specified otherwise. However, in the rare case of an incorrect voucher or technical issue, you may contact our support team within 24 hours of purchase. Refunds will be reviewed on a case-by-case basis.
Note: Once a voucher is activated or used, it cannot be cancelled or refunded.
8. Contact Us
If you have any questions about our privacy practices, please contact us:
- Email: info@voucherwale.com
- Phone/WhatsApp: (+91) 999-8444-624